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B.Williams Enterprise, LLC
B.Williams Enterprise, LLC is a customer service training and consulting company that helps organizations provide engaging service .
"I have attended many seminars on service and training, but I have never witnessed such a refreshing, clear, and mind-opening presentation as the one Bryan Williams gave us. My colleagues were all inspired and are still talking about it!" --Isabel Morero, Reservations Manager, Marbella Club Hotel, Golf Resort & Spa
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"Bryan Williams is an excellent consultant! Bryan brings a very new and fresh approach to customer service. He has provided us with several easy to implement strategies to improve our service. He has made a huge impact on our staff, and we are already seeing increases in our customer satisfaction scores.” --Golden H. Bethune, Executive Vice President/Riverside Health System
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"I have attended numerous presentations about guest service and quality management and although these were fine conferences, none have made such an impression on me as the conference given by Bryan Williams on '7 Principles to Fully Engage Your Customers'. Bryan truly ignites and motivates his audience reviving the passion for service and excellence."--Diana Mestre, Spa Consultant in Latin America
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"Dr. Williams. Just wanted to follow up with you about your teaching sessions. It really impacted my professional life and I believe will impact my team. I have already purchased your book and video for myself. If they are as good as I think they will be, I am planning to purchase the combination for each of my managers. Thank you for the work you do!
--Alex Fedorow, Director of Operations, Shinn Enterprises
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"I have had the pleasure of being trained by Dr. Williams for the past 10 years. He is informative, engaging and always relevant to the needs of staff and customers. His vast experience can speak to any industry. His training is a must for novices and seasoned professionals."--LeeAnne Newton, Executive Director, Veterans Victory House
Events
7 Principles to Fully Engage Your Customers (AM Session) 2/23/12 8:30AM - 11:30AM 2012-02-23 08:30:00 2012-02-23 11:30:00
Landmark London
222 Marylebone Rd
NW1 6JQ London
NW1 6JQ London
,
NW1 6JQ London | View map
Download the event fact sheet Click here for the afternoon session Landmark Hotel London 7 Principles to Fully Engage Your...
7 Principles to Fully Engage Your Customers (PM Session) 2/23/12 2PM - 5PM 2012-02-23 14:00:00 2012-02-23 17:00:00
Landmark London
222 Marylebone Rd
NW1 6JQ London
NW1 6JQ London
,
NW1 6JQ London | View map
Download the event fact sheet Click here for the morning session Landmark Hotel London 7 Principles to Fully Engage Your Customers...
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